MSME / Udyog Registration

Refund Policy

Please read our refund policy carefully before using our services.

1. Introduction

This Refund Policy outlines the terms under which refunds may be issued for services provided on this website.

This website is a privately operated consultancy platform and is not associated with any Government authority. We provide paid assistance services for MSME / Udyam Registration and related processes.

2. Nature of Services

We charge fees for consultancy, documentation, and application assistance

Our service fee is separate from any government charges (if applicable)

Once the service is initiated, resources and time are allocated to your application

3. No Refund After Service Initiation

Once your application is processed, submitted, or documentation work has started, no refund will be provided

Fees paid are non-refundable in such cases

4. Eligible Refund Cases

Refunds may be considered only in the following situations:

  • Duplicate payment made by the user
  • Payment deducted but service not initiated from our side
  • Inability to process the application due to internal issues

All refund requests will be reviewed and processed at our discretion.

5. Non-Refundable Cases

Refunds will NOT be provided in the following situations:

  • Application rejected due to incorrect or incomplete information provided by the user
  • Delay in approval from government authorities
  • Change of mind after payment
  • Failure to provide required documents
  • Service already delivered or application submitted

6. Refund Request Process

To request a refund, users must:

  • Submit a request within 24–48 hours of payment
  • Provide payment proof and reason for refund
  • Contact via official support channels mentioned on the website

7. Refund Processing Time

Approved refunds will be processed within 5–10 working days

Amount will be credited to the original payment method

8. Cancellation Policy

Orders cannot be cancelled once processing has started

Cancellation requests before service initiation may be considered

9. Limitation of Liability

We are not responsible for:

  • Government processing delays or rejections
  • Losses due to incorrect user information
  • External technical issues

10. Policy Updates

We reserve the right to modify this Refund Policy at any time without prior notice.